Shipping Terms

Terms & Conditions

Shipping Cut-off

Orders placed after 3pm EST may not ship until the following business day.

Privacy Policy

This privacy policy sets out how JDV Products, Inc. (vesseltools.com) uses and protects any information that you give when you use this website.

We are committed to ensuring your data is protected, and you can be assured that the personal information you provide when using this website will only be used in accordance with this privacy statement. If you don't agree with any modification then feel free to close your account. If you still use our services after the modifications, it means you agree with the new conditions.

The contents of this privacy policy may change from time. You should check this page to ensure that you agree with any changes. This policy is effective from January 25, 2019.

Consent
Subscribing to our website and using our services means you agree with both this privacy policy and the use of Cookies. You can refuse them or ask us to modify/delete your data at any moment. Simply let us know via our contact form or the email address This email address is being protected from spambots. You need JavaScript enabled to view it..

User Account Profile
During the order process we ask our users to provide us with information necessary to process and ship their order, as well as a username, email address, and password. Some other information are stored (Registration date, account confirmation date, IP used to register and IP used to confirm your account).

Statistics
We use some cookies on our website, collect IP addresses and viewing statistics on our newsletter emails in order to improve our communication and see what information is valuable to our customers.

What we do with the information we gather?
We require this information to understand your needs and provide you with a better service. We may use the information to improve our newsletters and offerings. We may periodically send promotional emails about new products, special offers, or other information which we think you may find interesting by using the email address you provided when you place an order and/or subscribe to our newsletters. We will NOT sell, distribute or lease your personal information to third parties.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we set up suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. None of your credit card information and/or Paypal account information are stored in any way by JDV Products, Inc. All orders are processed on PayPal's website, and this financial data is never seen by vesseltools.com.

Terms & Conditions

Terms of Use

When using vesseltools.com you agree to follow and adhere to all terms and conditions that are set forth in this document. Please read all terms and conditions prior to registering for this website. If you have not read the following terms and condition you will still be liable for all terms stated within this document, and are expected to follow and adhere to said terms and conditions. All product pictures listed on vesseltools.com are the best accurate representations of the product. vesseltools.com assumes no liability for products purchased that do not meet the customers’ expectations. vesseltools.com is focused on providing high quality tools and excellent customer service.

Coupons & Discounts

Coupon codes cannot be "stacked", and only one code will be accepted per order. Coupons cannot be applied to discounted items, and will only be applied to items in your cart that are not on sale or discount.

Clearance Items

All purchases of clearance are final sale, and cannot be returned or exchanged.

Shipping

JDV ships all orders via UPS per method noted by customer. A very small Shipping & Handling charge is added to all shipments. Orders are shipped complete (with NO items on back order), unless arrangements are made with JDV.

Customers outside the United States may be subject to import duties, taxes, and charges not included in the item price or shipping charges. These charges are the buyers responsibility. Please check with your countrys customs office and/or www.ups.com to determine what the additional costs, if any, will be prior to completing your purchase. This fee does not originate from JDV, is not part of your shipping charges, and is billed/paid directly to UPS. Do not confuse these charges for additional shipping charges.

 

Returns

All returns and the assessment of “condition upon return” are the discretion of JDV. JDV will not accept the return or Purchase Order cancellations for Wire (Rolls or Pre-cut), Industrial Bits or other “Made to Order” items. Clearance and discontinued items cannot be returned or exchanged.

Stock/Standard items must be returned in new condition, as it was received, within 30 days of delivery. No customization, modification, alteration, repair, wear or damage – cosmetic or otherwise - of any kind may have occurred to the item. All hardware, accessories and paperwork included with the item must be also returned and it must be in original/resale-able condition.
All returned items must be returned in original packaging in its original condition. This includes all packaging, both inner and outer, which is particular to the item.

Customer must prepay shipping charges of the return. JDV is not responsible for damages or lost packages caused by the customers’ shipper. Damages that occur to the item during return delivery, due to insufficient or improper packaging, will be the customers’ responsibility and result in additional restock fees or refusal of return.


Copy Write & Trademarks

jdvproducts.com logo, JDV Products, Inc. logo, and all other graphics, pictures on jdvproducts.com are copy written and the exclusive property of jdvproducts.com. You may not use any pictures, graphics or logos on jdvproducts.com with out the express permission of jdvproducts.com and its partners. All logos and trademarks of other companies displayed on jdvproducts.com are the property of their respective companies and may not be used with out permission from said companies.


Disclaimers

All products and product pictures under "click to enlarge" are the best representations of the product on jdvproducts.com. jdvproducts.com will not be liable in any way for customers buying product with out first looking at the "click to enlarge" picture. The "click to enlarge" picture is provided for the customer so that said customer may get the best representation of all our products in full and accurate detail. If customers buy product with out first looking at the click to enlarge picture and are not satisfied with there product jdvproducts.com can not be held liable for purchases made with our the customer fully inspecting the "click to enlarge picture". Due to the nature of our website all pictures are resized at a specific pixel height and width to conform the website to strict column lengths and widths. Customers agree to fully examine the "click to enlarge" picture before they purchase product from jdvproducts.com.

Shipping Terms

UPS Time in Transit map

JDV ships all orders via UPS per method noted by customer. A very small Shipping & Handling charge is added to all shipments.
Complete shipments (orders with NO items on back order) are made, unless arrangements are made with JDV.


NOTE:
Orders placed after 3pm EST may not ship the same day the order is placed.
All orders ship FOB New Jersey.


International Customers:
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyers responsibility.
Please check with your countrys customs office and/or www.ups.com to determine what the additional costs, if any, will be prior to completing your purchase.
This fee does not originate from JDV, is not part of your shipping charges, and is billed/paid directly to UPS.
Do not confuse these charges for additional shipping charges.

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