Terms & Conditions
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When using vesseltools.com you agree to follow and adhere to all terms and conditions that are set forth in this document. Please read all terms and conditions prior to registering for this website. If you have not read the following terms and condition you will still be liable for all terms stated within this document, and are expected to follow and adhere to said terms and conditions. All product pictures listed on vesseltools.com are the best accurate representations of the product. vesseltools.com assumes no liability for products purchased that do not meet the customers’ expectations. vesseltools.com is focused on providing high quality tools and excellent customer service.
Coupons & Discounts
Coupon codes cannot be "stacked", and only one code will be accepted per order. Coupons cannot be applied to discounted items, and will only be applied to items in your cart that are not on sale or discount.
All purchases of clearance are final sale, and cannot be returned or exchanged.
JDV ships all orders via UPS per method noted by customer. A very small Shipping & Handling charge is added to all shipments. Orders are shipped complete (with NO items on back order), unless arrangements are made with JDV.
Customers outside the United States may be subject to import duties, taxes, and charges not included in the item price or shipping charges. These charges are the buyers responsibility. Please check with your countrys customs office and/or www.ups.com to determine what the additional costs, if any, will be prior to completing your purchase. This fee does not originate from JDV, is not part of your shipping charges, and is billed/paid directly to UPS. Do not confuse these charges for additional shipping charges.
All returns and the assessment of “condition upon return” are the discretion of JDV.
Shipping charges for the returned items must be prepaid by customer. Damages that occur to the item during return delivery, due to insufficient or improper packaging, will be the customers’ responsibility and result in additional restock fees or refusal of return. JDV is not responsible for damages or lost packages incurred during transit or by the customers’ shipper.
JDV will not accept the return or Purchase Order cancellations for Wire (Rolls or Pre-cut), Industrial Bits or other “Made to Order” items.
No customization, modification, alteration, repair, wear or damage – cosmetic or otherwise - of any kind may have occurred to the item. All hardware, accessories and paperwork included with the item must be also returned and it must be in original/resale-able condition. All returned items must be returned in original packaging in its original condition. This includes all packaging, both inner and outer, which is particular to the item.
Items must be returned in new condition, as it was received, within 30 days of delivery. There is a minimum of 15% restock fee for all non-warranty and acceptable return items. Items returned within 30-60days after delivery will incur a 50% restock fee. Items returned after 60days will not be accepted.
Return Authorization Procedure:
- All requests for return must be pre-approved for by the JDV Sales Department.
- Customer must first contact JDV before shipping to get an RMA #, (Return Merchandise Authorization Number). This number must be clearly marked on all packaging and corresponding paperwork associated with return.
- All items will be thoroughly inspected by JDV. Provided that all terms are met, a credit will be issued within 30 days of receiving the items a JDV.
Copy Write & Trademarks
jdvproducts.com logo, JDV Products, Inc. logo, and all other graphics, pictures on jdvproducts.com are copy written and the exclusive property of jdvproducts.com. You may not use any pictures, graphics or logos on jdvproducts.com with out the express permission of jdvproducts.com and its partners. All logos and trademarks of other companies displayed on jdvproducts.com are the property of their respective companies and may not be used with out permission from said companies.
All products and product pictures under "click to enlarge" are the best representations of the product on jdvproducts.com. jdvproducts.com will not be liable in any way for customers buying product with out first looking at the "click to enlarge" picture. The "click to enlarge" picture is provided for the customer so that said customer may get the best representation of all our products in full and accurate detail. If customers buy product with out first looking at the click to enlarge picture and are not satisfied with there product jdvproducts.com can not be held liable for purchases made with our the customer fully inspecting the "click to enlarge picture". Due to the nature of our website all pictures are resized at a specific pixel height and width to conform the website to strict column lengths and widths. Customers agree to fully examine the "click to enlarge" picture before they purchase product from jdvproducts.com.